Data Deletion Policy

Effective Date: July 2025
Last Updated: July 2025

1. What Data Can Be Deleted

1.1 Personal Data (We Collect None)

1.2 Technical Data (Anonymous Only)

The only data we collect is anonymous technical information:

• Device type and operating system (anonymized)
• App usage statistics (aggregated)
• Crash reports (no personal identifiers)
• General location (country/region only)

Note: This data is anonymous and cannot be linked to individual users, but can still be deleted upon request.

1.3 Local Device Data

Data stored locally on your device includes:

• App settings and preferences
• Story favorites and reading history
• App configuration data
• Downloaded content cache

2. How to Request Data Deletion

2.1 Simple Deletion Methods

2.2 Deletion Request Process

To request deletion of any anonymous data we may have:

1. Email us at privacy@talelandapp.com
2. Include "Data Deletion Request" in the subject line
3. Provide the approximate time period you used the app
4. We'll confirm deletion within 48 hours
5. Complete deletion occurs within 30 days

2.3 What to Include in Your Request

3. Deletion Timeframes

3.1 Immediate Deletion

The following data is deleted immediately:

• All local device data (when app is uninstalled)
• App cache and temporary files
• User preferences and settings

3.2 Standard Deletion (Within 30 Days)

Anonymous technical data is deleted within 30 days:

• Usage analytics data
• Crash reports and error logs
• Performance metrics
• Any backup copies in our systems

3.3 Legal Retention Requirements

In rare cases, we may need to retain some anonymous data for:

• Legal compliance and regulatory requirements
• Active security investigations
• Fraud prevention (anonymous data only)

We will notify you if any legal requirements prevent immediate deletion and provide estimated timelines.

4. Verification and Security

4.1 Identity Verification

To protect privacy, we verify deletion requests through:

• Email confirmation from the requesting address
• Verification that requestor is the parent/guardian
• Basic device information matching
• Optional phone verification for complex cases

4.2 Secure Deletion Methods

We use industry-standard secure deletion practices:

• Cryptographic deletion of encrypted data
• Multi-pass overwriting of storage media
• Destruction of backup copies
• Certificate of deletion provided upon request

5. Special Circumstances

5.1 Child-Initiated Requests

5.2 Multiple Device Usage

If TaleLand was used on multiple devices:

• Each device must be uninstalled separately for local data deletion
• Server-side anonymous data is deleted once for all devices
• We can provide guidance on complete data removal

5.3 Shared Devices

For devices shared by multiple children:

• Deletion affects all user data on that device
• Consider using device-specific parental controls instead
• Contact us for guidance on partial data management

6. Data Portability

6.1 Exporting Your Data

Before deletion, you can request an export of:

• Story preferences and favorites (if any)
• App usage summary (anonymous)
• Settings and configuration data

6.2 Data Format

Exported data is provided in:

• Human-readable PDF format
• Machine-readable JSON format (if requested)
• Plain text summary

7. International Rights

7.1 GDPR Rights (EU)

For users in the European Union:

• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to rectification
• Right to object to processing

7.2 CCPA Rights (California)

For California residents:

• Right to delete personal information
• Right to know what data is collected
• Right to opt-out of data sales (we don't sell data)

7.3 Other Regional Rights

We comply with data deletion rights in all jurisdictions where TaleLand is available, including Canada (PIPEDA), Australia (Privacy Act), and other applicable laws.

8. Confirmation and Follow-up

8.1 Deletion Confirmation

After processing your deletion request, we will:

• Send email confirmation within 48 hours
• Provide completion notification within 30 days
• Offer deletion certificate if requested
• Answer any follow-up questions

8.2 Future Data Collection

After deletion:

• You can reinstall and use TaleLand again
• Previous deletion doesn't affect future usage
• Same privacy protections apply to any new data
• You can request deletion again at any time

9. Contact Information