Need assistance with TaleLand? Our friendly support team is ready to help you and your family have the best possible experience with our storytelling app.
TaleLand is available on the Apple App Store for iOS devices and Google Play Store for Android devices. Search for "TaleLand" and look for our official app with the colorful logo.
TaleLand is designed for children ages 3-12. Our content is specifically curated and reviewed to be age-appropriate, educational, and entertaining for this age range.
No account creation is required! TaleLand works immediately after download. We don't collect personal information from children, so there's no need for usernames, passwords, or profiles.
Simply open TaleLand and tap "Create New Story." Choose your favorite characters, settings, and themes, then let our AI create a magical, personalized story just for you!
Yes! Stories are automatically saved to your device and can be accessed in the "My Stories" section. You can read them again anytime, even without an internet connection.
Creating new stories requires an internet connection, but saved stories can be read offline. This makes TaleLand perfect for car trips, flights, or anywhere without WiFi!
Absolutely! TaleLand is COPPA compliant and designed specifically for children. All content is reviewed by child development experts, and we never collect personal information from kids.
We collect minimal, anonymous technical data to improve the app (like device type and usage statistics). We never collect names, photos, locations, or any personal information from children.
No! TaleLand is completely ad-free. We believe children should have a pure, uninterrupted storytelling experience without commercial distractions.
Try these steps: 1) Close and reopen the app, 2) Restart your device, 3) Check for app updates in your app store, 4) Ensure you have enough storage space. If problems persist, contact us!
Story generation requires a good internet connection. Check your WiFi or cellular connection. Our AI typically creates stories in 10-30 seconds with a stable connection.
Check your device's volume settings and ensure the mute switch is off. Also verify that TaleLand has permission to play audio in your device settings.
TaleLand includes built-in usage tracking that shows screen time and stories accessed. You can also use your device's parental controls for additional monitoring and time limits.
Yes! Use your device's built-in screen time controls (iOS) or parental controls (Android) to set daily time limits for TaleLand. We also recommend reading together as a family activity.
Simply uninstall the app to remove all local data automatically. For complete data deletion including anonymous usage data, see ourData Deletion Policy.
We love hearing from families! Your feedback helps us make TaleLand even better for children everywhere.
Email your suggestions, feature requests, or general feedback to feedback@talelandapp.com
Make the most of story time! Ask questions about characters, discuss the story's message, and encourage your child to predict what happens next. This builds comprehension and critical thinking skills.
After reading a TaleLand story, try drawing the characters, acting out scenes, or creating your own ending. These activities extend learning and boost creativity!
While TaleLand is educational, we recommend balancing screen time with physical books, outdoor play, and family activities. Use TaleLand as a supplement to, not replacement for, traditional reading.
General Support:
support@talelandapp.com
Safety Concerns:
safety@talelandapp.com
Privacy Questions:
privacy@talelandapp.com
Feedback & Ideas:
feedback@talelandapp.com
TaleLand Support Team
123 Story Lane
Tale City, TC 12345
United States
We typically respond to emails within 24 hours during business days.
If you believe a child is in immediate danger, please contact local emergency services (911, 999, etc.) first.
For app-related safety concerns, contact us immediately at safety@talelandapp.com. We respond to safety issues within 2 hours, 24/7.
We're honored to be part of your child's learning and creative journey. If you need any assistance, have questions, or just want to share a success story, we're here and we'd love to hear from you!