We'd love to hear from you! Whether you have questions, need support, or want to share feedback, our team is here to help make your TaleLand experience magical.
Questions about using TaleLand, technical issues, or general inquiries.
Email: support@talelandapp.com
Response Time: Within 24 hours
Report safety concerns, inappropriate content, or security issues.
Email: safety@talelandapp.com
Response Time: Within 2 hours (24/7)
Questions about privacy, data deletion requests, or COPPA compliance.
Email: privacy@talelandapp.com
Response Time: Within 48 hours
Share suggestions, feature requests, or tell us about your experience.
Email: feedback@talelandapp.com
Response Time: Within 72 hours
TaleLand, Inc.
123 Story Lane
Tale City, TC 12345
United States
Note: For faster response times, we recommend emailing us directly. Mail responses may take 7-10 business days.
Help us help you faster by including:
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For safety reports, please include:
| Contact Type | Response Time | Availability |
|---|---|---|
| Safety Concerns | Within 2 hours | 24/7 |
| General Support | Within 24 hours | Business days |
| Privacy Requests | Within 48 hours | Business days |
| Feedback & Ideas | Within 72 hours | Business days |
Business days are Monday through Friday, excluding major holidays. Safety concerns are monitored and responded to 24/7.
Friendly experts ready to help with any questions or technical issues you might have.
Child safety experts and content reviewers ensuring TaleLand remains safe for all children.
Designers and developers who love creating magical experiences for children and families.
Many questions can be answered quickly:
TaleLand serves families worldwide. While our support team is primarily English-speaking, we're committed to helping all users.
Languages: Primary support in English. Basic support available in Spanish, French, and German. We use translation services when needed to ensure all families can get help.
Interested in partnerships, business collaborations, or educational licensing?
Business Email: business@talelandapp.com
Note: This email is for business inquiries only. For app support, please use our regular support channels above.
Your messages, feedback, and success stories brighten our day and help us create better experiences for all children.
Don't hesitate to reach out – whether you need help, have a suggestion, or just want to say hello. We're here for you and your family! 💜